d’Arenberg Pty Ltd is committed to protecting the privacy of individuals, in accordance with the National Privacy Principles set out in the Privacy Amendment (Private Sector) Act 2000. The company will take reasonable steps to ensure all personal information required for the purposes of conducting d’Arenberg business is collected, used and stored appropriately.
Personal Information is described as information about an individual whose identity is apparent or can reasonably be ascertained from the information.
Collection of information.
d’Arenberg will only collect information necessary for the company to carry out its functions and activities. The company shall make clear why collection of the information is necessary, how it will be used, if it will be disclosed to any third party, and the rights of the individual to access their information and correct it if necessary.
Primarily, d’Arenberg collects personal information to supply customers with products ordered. Types of personal information that d’Arenberg will collect include the customers name, address, phone numbers, and credit card details for the processing of mail order purchases. This information may be disclosed to a third party, being a courier or mail delivery service, for the purpose of completion of the purchase. This information is then stored securely to ensure ease and consistency with future purchases, and provide the customer with a purchase history if requested.
d’Arenberg may also collect personal information for secondary purposes, for example to provide individuals with news and information regarding d’Arenberg products and promotions, and to respond to queries lodged on the d’Arenberg website guest page. d’Arenberg will only provide this information if it is specifically requested via a web page query or by ticking the box on the d’Arenberg order form.
For the purposes of recruitment, d’Arenberg may collect candidates name, address, phone numbers and educational and employment history for consideration for vacant positions. Unsuccessful candidates personal details will be destroyed at the end of the recruitment process, and resumes will not be stored on file unless the candidate provides permission in writing.
The use and disclosure of information.
Information collected shall only be used for the express purpose it was collected for, unless the individual indicates their information may be used for another (specified) reason. d’Arenberg will not disclose the information to any third parties unless necessary for the completion of an individuals order (e.g. delivery service), and unless the individual has been made aware.
Data quality and security.
d’Arenberg will make reasonable attempts to ensure personal information supplied is correct and up to date; and will protect personal information from misuse or loss by keeping all details secure and inaccessible to the general public and employees who do not need access to the information. d’Arenberg’s website uses industry standard SSL encryption to help protect credit card details as they are transmitted between your computer and the website, the credit card details are not stored after one-off transactions have been processed and in cases where credit card details do need to be stored, access to that data is heavily restricted. Payments are processed by our wholesale partner Braintree, who maintain PCI-DSS certification, provide standard fraud protections and maintain close, direct relationships with the major banks.
Access and correction.
Customers have the right to access and modify their personal information by logging in to their account or contacting us at email@example.com. Should an individual request their personal information be destroyed and cease to be collected, d’Arenberg will comply with this request.
Communication and preferences.
Customers can change their communication preferences at any time by logging in to their account, contacting us at firstname.lastname@example.org or selecting the unsubscribe option on any email from d’Arenberg.
d’Arenberg has no business reason to collect sensitive information on an individual, for example health information, racial origins, or political, religious and sexual practices and beliefs, and so on. Such information will not be collected or stored by d’Arenberg.
d’Arenberg will not make it necessary for visitors to its web site to provide personal information unless such personal information is required to answer a query or provide a product. Customers contacting us via our cellar door order form, or candidates contacting us in regards to positions vacant will be required to supply some contact information to allow us to respond to that communication.
Transferring personal information overseas.
d’Arenberg will take reasonable steps to limit the personal information it sends overseas. Name, address and phone contact details will only be provided where necessary for international delivery.
This policy is a public document, and will be provided to employees, customers, clients and members of the public if so requested.
The Alternate Realities Museum App
d'Arenberg built the The Alternate Realities Museum app as a Free app. This SERVICE is provided by d'Arenberg at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Information Collection and Use.
The app does use third party services that may collect information used to identify you.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.